Privacy Policy of Duandigi.com

Last Updated: August 31, 2025

Welcome to Duandigi.com. We, at Duandigi.com (“we”, “our”), respect your privacy and are committed to protecting your personal data. This Privacy Policy will explain how we collect, use, store, share and protect your personal information when you visit and use our website (duandigi.com, hereinafter referred to as the “Website”) and related services.

This Privacy Policy is drafted in compliance with the provisions of the Vietnamese law on the protection of personal data. By accessing and using the Website, you agree to the terms set out in this Privacy Policy. Please read the entire content below carefully to understand the activities related to your personal data.

1. General Introduction

Duandigi.com is a personal branded website of Duan Digi, providing digital marketing consulting and implementation services, including Website Design, Search Engine Optimization (SEO), Content Creation (Content Marketing), and Google Ads, targeting small businesses, micro businesses and personal brands.

We understand that your trust is our most valuable asset. Therefore, the protection of your personal information is our top priority. We are committed to taking the necessary measures to ensure the security and transparency in all data processing activities.

2. Types of Information We Collect

We may collect and process different types of information about you, which are divided into two main groups: information you provide directly and information we collect automatically.

a. Information You Provide Directly

These are information you voluntarily provide to us when interacting with features on the Site:

  • When you use the Contact Form: To submit a request for advice or questions, you may be asked to provide information such as:
    • First and last name
    • Email address:
    • Phone number:
    • Message title and content
  • When you subscribe to the newsletter (Newsletter): When you subscribe to articles, updates and offers from us via Mailchimp or similar services, we will collect your email address, and possibly your name.
  • When you leave a comment: If you leave a comment under blog posts, we collect the data shown in the comment form (name, email, website), and also your IP address along with the browser user agent string to help detect spam. An anonymous string created from your email address (also known as a hash) can be provided to the Gravatar service to see if you are using it. After your comment is approved, your profile picture will be publicly visible in the context of your comment.

b. Information We Collect Automatically

When you visit and interact with the Site, we may automatically collect certain information about your device and browsing behavior through tracking technologies:

  • Log Data: Like most other websites, our servers automatically record the information that your browser sends each time you visit the Site. This data may include your IP address (Internet Protocol), browser type, browser version, the pages you visited, the time and date of access, the time spent on those pages, and other statistics.
  • Cookies and Similar Tracking Technologies: We use cookies to track activity on the Website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. For more detailed information, please see the “Cookies and Tracking Technologies” section below.
  • Data from Analytics Tools: We use third-party analytics services such as Google Analytics to collect, track and analyze user behavior on the Site. These tools help us understand how you interact with the Site, such as where you come from, how long you stay, what pages you view. This information is used to improve our user experience and the quality of our content.
  • Data from Pixel Ads: We may use tracking pixels from advertising platforms such as Facebook Pixel or Google Ads. These pixels allow us to measure the effectiveness of advertising campaigns, create custom audiences for remarketing, and better understand the actions users take on the Site after clicking on our ads.

3. How Do We Use Your Information?

We use the information collected for various purposes, including:

  • To provide and maintain the Website: Ensure the Website operates stably, safely and efficiently.
  • To contact you: Respond to questions, requests for advice or comments that you have sent via contact form or other channels.
  • To send marketing information: If you have subscribed to our newsletter, we will send you new articles, service updates, useful marketing tips and other information that we believe will be of interest to you. You always have the right to unsubscribe from receiving these information at any time by clicking on the “unsubscribe” link at the bottom of each email.
  • To improve the Site and services: Analyze how users interact with the Site to optimize the look, structure, content and features, for a better experience.
  • To carry out advertising campaigns: Use the data to create more effective targeted advertising campaigns on platforms like Google and Facebook, helping us reach people who are likely to be interested in our services.
  • To comply with legal obligations: Implementing the requirements of laws, regulations, legal processes or governmental requirements.

4. Cookies and Tracking Technologies

Cookies play a major role in the operation of most modern websites.

  • What are cookies? Cookies are small text files that are stored on your device (computer, smartphone) when you visit a website. They allow the website to recognize your device and remember information about past interests or actions.
  • They… I use Cookies To:
    • Operate: Some cookies are necessary for the Website to function properly.
    • Remembering hobbies: If you leave a comment, you can provide your name, email and website address in the cookies. These cookies will prevent you from re-entering your information in the next comment and are valid for one year.
    • Analysis: Cookies from Google Analytics help us collect anonymous data about how users interact with the Site.
    • Advertisements: Cookies from advertising platforms help us to display ads that are more relevant to your interests.
  • Your choice: Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies if you wish. However, refusing cookies may affect your ability to experience the full range of features of the Website.

5. Who Do We Share Your Information With?

We do not sell, exchange or rent your personal information to third parties for commercial purposes. We only share your information in the following cases:

  • With the service providers: We may share your information with third party companies that provide services that support our operations, such as:
    • Mailchimp: To manage email lists and send newsletters.
    • Google (Analytics, Ads): To analyze websites and run ads.
    • Facebook: To run ads and remarketing.
    • Hosting provider: To store the Site’s data. These providers are only permitted to use your information to perform services specific to us and are obligated to keep such information confidential.
  • As required by law: We may disclose your information if required by law or to meet valid requests from public authorities (e.g. courts or government agencies).
  • To protect your rights: We may disclose information if we believe it is necessary to investigate, prevent or take action against illegal activities, suspected fraud, or situations involving potential threats to the safety of any person, in violation of our Terms of Service, or as otherwise required by law.

6. Data Security

The security of your data is very important to us. We apply reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration or destruction. Our Website uses SSL (Secure Sockets Layer) certificates to encrypt data transmitted between your browser and our servers.

However, it should be noted that no method of transmission over the Internet or method of electronic storage is 100% secure. While we do our best to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute safety.

7. Your Rights to Personal Data

You have certain rights in relation to your personal information. Depending on applicable law, these rights may include:

  • Access Rights: You have the right to request a copy of the personal information we are holding about you.
  • Right to edit: You have the right to request that we correct any information that is inaccurate or incomplete.
  • Right to delete: You have the right to request that we delete your personal information in certain circumstances.
  • The right to withdraw consent: If you have given us your consent to process your data (for example, by subscribing to the newsletter), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us via the information provided at the end of this policy.

8. Embedded Content From Other Websites

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites works in the same exact way as when the visitor has visited another website.

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with that embedded content, including tracking your interactions with the embedded content if you have an account and have logged in to that website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or for other operational, legal or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to be informed about how we protect your information.

10. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or how we process your data, please contact us via:

Email: [email protected]

We are committed to responding to any request in a timely and transparent manner. Thank you for your